General Policy:
All sales made on Locksy.me are final. We do not offer refunds for any content purchased through our platform.
Refunds may be granted at our discretion in specific circumstances, such as a duplicate charge. In such cases, only the subsequent charges will be refunded, but not the original charge.
If you believe you qualify for a refund under our exceptional cases policy, please email our support team at support@locksy.me and include the following details:
In the event of fraudulent chargebacks, Locksy.me reserves the right to block the associated payment method and any new payments that may contain matching identifying details from the original chargeback from further transactions on our platform.
Should you feel compelled to initiate a chargeback for any reason, we strongly encourage you to contact us first at support@locksy.me so that we may attempt to resolve your issue amicably.
All refund requests are subject to evaluation by our support team. We reserve the right to approve or deny any refund requests at our sole discretion.
Thank you for using Locksy.me. If you have any questions or need further assistance, please contact our support team at support@locksy.me.